Secure enterprise knowledge agents
Permission-aware search and action across Microsoft 365, Google Workspace, file systems, policies, tickets, and line-of-business data.
SOLEMI / WHITE-LABEL PARTNER PRACTICEMSPS & IT SERVICE PROVIDERS
Move beyondAI licenses.Change the work.
Turn infrastructure trust into a managed AI transformation offering. Your team remains the technology relationship and managed-services owner. Solemi supplies the client-facing PMs and engineers who design, integrate, and operate the agents.
EXPLORE ALL PARTNER TYPES ↗
What your firm can sell.
You keep the client, commercial strategy, and market position. Solemi provides the product, data, agent, and engineering capability required to make the offer real.Service desk agents
Triage requests, assemble device and account context, recommend remediation, execute approved steps, and document the resolution.
Line-of-business workflow agents
Connect CRM, ERP, ticketing, finance, and operations tools so agents can advance work instead of only answering questions.
Agent operations and governance
Evaluation, access controls, observability, incident paths, cost monitoring, and continuous improvement as a managed service.
You already sit next to the systems and the security boundary.
MSPs know the identity model, application estate, data locations, and support patterns. That makes your firm uniquely positioned to sell agents that are useful, permission-aware, and supportable after launch.Create services revenue above cloud and software resale.
Keep governance, identity, and support connected to the agent implementation.
Expand from one department workflow into a managed agent portfolio.
1 + 1–2+CLIENT-FACING PM + ENGINEERS
How our shared team scopes the first engagement.
This is the work behind a responsible proposal. It establishes whether an agent should be built, what it must connect to, how value will be measured, and where people retain authority.Inventory the data
Find the systems, documents, signals, owners, permissions, quality issues, and connection paths the solution will depend on.
Inventory the processes
Map how work actually moves: triggers, handoffs, decisions, exceptions, approvals, measures, and where the process breaks.
Understand the business
Connect the workflow to the company’s needs, economics, people, customers, constraints, risk, and desired outcome.
Engineer from the findings
Design and build the right agents, integrations, interfaces, controls, and human review based on what discovery establishes.
See the pain. Sell the transformation.
These are credible conversation starters, not off-the-shelf products. The field guides connect each pattern to deployed evidence, required data, and human controls.01FINANCIAL SERVICES
Controlled policy agent
Give employees source-cited answers from approved procedures and product materials while preserving document permissions and routing exceptions.
Identity inheritanceSource citationsAudit-ready logs
READ THE INDUSTRY FIELD GUIDE ↗02MANUFACTURING
Technician knowledge agent
Ground maintenance support in equipment manuals, prior work orders, spare-parts data, and site procedures so technicians arrive with usable context.
Manual + ticket searchWork-order preparationEscalation rules
READ THE INDUSTRY FIELD GUIDE ↗03PROFESSIONAL SERVICES
Firm-wide work agent
Let teams find prior work, prepare client materials, create tasks, and update the system of record without breaking information barriers.
Workspace contextTool executionPermission controls
READ THE INDUSTRY FIELD GUIDE ↗
Technology complexity is increasing demand for trusted channel expertise.
GTIA research reports that nearly six in ten channel firms see technology complexity driving customer demand for channel expertise. AI raises that complexity across data, identity, governance, integration, and ongoing support—an opening for MSPs that can pair their managed environment with a real delivery practice.READ THE GTIA CHANNEL RESEARCH ↗Your relationship. Our delivery capability.
Sells and owns the client relationship.
Sector expertise, trust, commercial strategy, executive alignment, and the account remain with your firm.
Performs and delivers behind your brand.
A client-facing PM and one to two or more engineers scope, build, integrate, evaluate, launch, and improve the solution.
01Qualify together
Confirm the business problem, buyer, data path, constraints, and reason to act.
02Scope together
Turn discovery into a measurable, controlled first engagement and proposal.
03Deliver behind you
Our PM and engineers work client-facing while remaining part of your offer.
04Expand the account
Use evidence from the first workflow to identify the next transformation.